MANAGED IT SUPPORT SERVICES
Our managed support services are ideal for companies who rely on their IT systems to perform day-to-day Business. Businesses that depend on email conversations printing documents, sharing documents, managing reports, phone calls, managing clients and account data will benefit from our managed IT support service.
Why do you need a Managed IT service for your company?
The simple answer to the above question is that you need to focus on your Business rather than waste valuable time solving your IT problems.
How do we support your Business?
We become your virtual IT department, serving as a single point of contact for all your IT requirements, from desktop to server maintenance. Our professional staff can oversee all aspects of your IT system and guarantee that everything works the way it’s supposed to be. We will monitor, manage, and maintain your whole IT system, allowing you to concentrate on your company. In contrast, we are committed to providing you with an efficient and stable IT system.
How you’ll benefit:
- Guaranteed response times
- Unlimited remote support
- Service level agreement in place
- Single point of contact for all of your IT requirements
- Flexible plans suited to your Business
- Pro-active rather than reactive support
- Fixed monthly costs
- No unexpected invoices
- Professional advice and guidance
What you’ll gain:
- A service level agreement.
- One-stop for all your IT needs
- Flexible tailored IT plans according to your needs
- Guaranteed response time.
- Unlimited remote assistance
- Flexible payment options
- Fixed Monthly fees
- There are no unexpected bills.
- No Hidden costs.
- Professional IT guidance and advice
Key Features:
- Professional business hours helpdesk
- Dedicated IT Professional who takes care of your account.
- After hour service
- Free Unlimited remote support
- Pro-active maintenance
- 24×7 monitoring of critical systems
- 3rd party vendor liaising
- Backup management
- Security management
- Anti-virus management
- Anti-spam management
